Introduction

Aftercare is one of the unique tools HutchOS offers to brands to enhance their customers’ post purchase experience. It’s essentially a branded tracking page which allows customers to track orders, manage returns and self-serve common issues like editing shipping addresses.

There are 3 key areas on our portal which you need to complete in order to set up your Aftercare. Returns, Branding and Aftercare. They are all located in the Settings tab.